Zenzephyr App (“we” or “us”) respects the privacy of our users (“user” or “you”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access and use our Application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY’S TERMS, PLEASE DO NOT ACCESS THE APPLICATION.

GENERAL INFORMATION

This Privacy Policy describes how we collect, use, and protect your Personal Data. It also explains your rights and options regarding the use of our services (the “Service”) available through the Application, including communications (e.g., emails, texts).

COLLECTION OF YOUR INFORMATION

We may collect, transmit, and store information about you in connection with your use of the Service. This includes any information you send to or through the Service, which may be used to enhance your experience, track usage, provide customer support, and meet legal obligations.

The types of information we may collect include:

1. Personal Data

This includes identifiable information such as your name, email address, and other data you voluntarily provide when using the Application. Personal Data may be publicly visible if shared in certain areas like your profile or chat areas.

2. Account Information

When you create an account, we collect and store data such as your name, email address, postal address, and any other details you provide during the account creation process (e.g., gender, phone number, date of birth).

3. Push Notifications

We may send you push notifications regarding your account or the Application. If you wish to opt-out, you can disable push notifications through your device’s settings.

4. Third-Party Data

If you connect your account to third-party services like Gmail or Apple Authentication, we may collect data about you from those platforms.

5. Location Information

We may collect location information via your IP address or device settings for account setup and to personalize your experience.

USE OF PERSONAL DATA

We collect and use Personal Data to provide our services, improve the Application, and comply with legal obligations. Specifically, we use your data for the following purposes:

● To authenticate and secure your account.

● To personalize your experience with relevant content and suggestions.

● To provide research, analysis, customer support, and service improvements.

● To comply with legal obligations under GDPR and other regulations.

GDPR AND DATA PROTECTION RIGHTS

As a user in the European Economic Area (EEA), you are entitled to certain rights under the General Data Protection Regulation (GDPR). These rights include:

1. Right to Access: You have the right to request a copy of the Personal Data we hold about you.

2. Right to Rectification: You have the right to correct any inaccurate or incomplete data we hold about you.

3. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your Personal Data when it is no longer necessary for us to retain it.

4. Right to Restrict Processing: You can request us to limit the processing of your Personal Data in specific circumstances.

5. Right to Data Portability: You can request that we provide your Personal Data in a structured, commonly used format to transfer to another service provider.

6. Right to Object: You can object to the processing of your Personal Data, particularly for direct marketing purposes.

To exercise these rights, please contact us at the details provided below. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

PECR (Privacy and Electronic Communications Regulations) COMPLIANCE

We ensure compliance with the Privacy and Electronic Communications Regulations (PECR), which governs the use of cookies and direct marketing. In particular:

● Cookies and Tracking Technologies:

We use cookies, web beacons, and other tracking technologies to enhance your experience. By using the Application, you consent to the use of cookies unless you have disabled them in your browser settings. For detailed information on how we use cookies and how you can manage them, please refer to our Cookie Policy [Insert Link to Cookie Policy].

● Direct Marketing:

We may use your contact information to send promotional messages about our services, provided that you have given your consent or as allowed by law. You have the right to opt-out of such communications at any time. Please use the unsubscribe links in our emails or contact us directly.

SHARING YOUR PERSONAL DATA

We may share your Personal Data with third parties in the following circumstances:

1. Legal Requirements:

We may disclose your data if required by law, regulation, legal process, or governmental request. We may also disclose data to prevent harm, address fraud, or comply with our legal obligations.

2. Affiliates and Corporate Transactions:

In the event of a merger, acquisition, bankruptcy, or asset sale, your data may be transferred to the acquiring party. The new entity will be bound by this Privacy Policy.

3. Service Providers:

We may share data with third-party service providers who assist us in running the Application and providing our services, such as hosting, analytics, and customer support.

DATA RETENTION AND ACCOUNT TERMINATION

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you choose to delete your account, we will retain necessary data for compliance and backup purposes, but we will remove it from public view. While we implement strong security measures, no system is entirely secure. Please safeguard your account credentials and be mindful of sharing personal information online.

Your Rights

Under applicable data protection laws, you have the right to:

● Access your data.

● Request corrections or deletions.

● Object to certain data uses, including marketing.

● Withdraw consent at any time.

To exercise these rights, contact us at admin@zenzephyrltd.com.

SECURITY OF YOUR INFORMATION

We use industry-standard security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission method is completely secure, and we cannot guarantee the security of your data. You are responsible for maintaining the confidentiality of your login credentials.

CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically. The latest version will be available on the Application. If we make significant changes, we will notify you via email or by posting a notice on the Application.

CONTACT US

If you have questions about this Privacy Policy or how we process your Personal Data, please contact us at:

Company Name: Zenzephyr Ltd

Address: Zenzephyr, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB

Email: admin@zenzephyrltd.com

By using the Application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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