Frequently Asked Questions

Find answers to commonly asked questions about Zenzephyr.

FAQs - Profile

Yes, even if you’re on an iOS device, you can access Zenzephyr through our web version here www.zenzephyrltd.com.

Simply visit our website, create an account, or log in, and enjoy the full experience on your browser.

The minimum age to use Zenzephyr is 18 years old.. that you are truly eligible to use the app.

You can delete your account by visiting the settings section in the app and selecting the "Delete Account" option. Once confirmed, all your data will be permanently removed from our system.

To edit your profile, 

Go to your account settings

Click "Edit Profile”

From there, you can update your personal information, photos, and preferences.

Zenzephyr is free to download and use, but we offer premium features that can enhance your experience, such as boosting your profile visibility and more.

Zenzephyr stands out from other dating apps with the following unique features:

Real-Time Photos: Users can share real-time photos to create genuine connections and maintain authenticity in interactions.

Social Feed Integration: Imagine flipping between your favorite apps like Instagram, Snapchat, and TikTok—but in one place! With Zenzephyr’s social feed, users can post real-life moments, share their thoughts, and interact with others in a meaningful way.

Events: Organize or join engaging events to meet like-minded individuals in person, fostering community and deeper connections.

Yes! All users are allowed to create and join events, making it easier to connect with others in real life and build meaningful relationships.

Go into the event section 

Click on the add event button

Fill out the new event form 

Submit the form 

View the added event in the list.

View the list of the events 

Click on the "Show interest" button.

The host will get the notification of your interest.

You can join the event once the host approves of it.

FAQs - Safety

The SOS feature send an immediate alert to trusted contacts you registered when creating your account.

Users can customize their list of emergency contacts within the app, ensuring that their chosen friends or family members are notified if they feel unsafe.

Additionally, the feature includes location-sharing capabilities, allowing selected contacts to track the user’s location in real time until they reach safety.

Zenzephyr is committed to providing a secure and safe environment for all users. Our safety measures include real-time activity monitoring and strict verification processes. However, we also emphasize that meeting individuals outside the app is a personal responsibility. Should you ever feel threatened or in danger while on a date, we recommend contacting local law enforcement first and foremost.

Our unique SOS feature acts as an additional safety net. The full form of SOS is "Save Our Souls" or "Save Our Ship". It is a universal distress signal used to indicate an emergency and call for immediate help. If you find yourself in an urgent situation, you can activate the SOS feature within the app, which sends an immediate alert to emergency contact(s) that you have added to the app. You can add two already existing contacts to your SOS. This feature can also notify our support team for additional assistance. We advise users to use this feature as a backup after contacting the police or emergency services.

If you believe your account has been compromised, please contact our support team immediately. We will work with you to secure your account and restore access.

At Zenzephyr, we prioritize your privacy by adhering to strict data protection standards, including the General Data Protection Regulation (GDPR) and relevant UK data protection laws. We ensure your personal data is securely encrypted and used only as necessary to provide the best user experience. Our policies are transparent, so you can trust that your data is respected and handled with the utmost care.

Users also need to post a real-time 30-second video of themselves to ensure the pictures uploaded match the person in the video. They are only allowed to upload the video from their camera, not from their phone gallery.

FAQs - Data

If your account has been banned, it could be due to a violation of our community guidelines. Please contact our support team for more information, and we will review your case.

Your data is stored securely using advanced encryption methods, ensuring it remains private. We take extensive measures to protect your personal information.

We do not share your personal data with third parties without your consent. Our privacy policy outlines the rare circumstances where sharing may occur, such as legal obligations.